Somasundaram Dinakaran

Senior Salesforce Developer | Agentforce & AI Specialist

Specializing in CPQ, Service Cloud, LWC, Apex & AI-Driven Automation

🏆 6+ Years Salesforce Exp. 🤖 Agentforce Specialist 📊 Analytics & CPQ Expert
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Trailblazer Profile

Senior Salesforce Developer with over 6 years of experience driving digital transformation through the Salesforce ecosystem[cite: 1]. My journey began in the trenches of Salesforce Administration, providing me with a deep-seated understanding of platform governance, security, and out-of-the-box capabilities[cite: 1].

Today, I specialize in developing complex, scalable solutions using Lightning Web Components (LWC), Apex, and Agentforce[cite: 1]. I have a proven track record of delivering high-impact projects in the banking and energy sectors, focusing on Service Cloud, CPQ, and AI-driven automation[cite: 1].

Salesforce Certifications

AI

Salesforce AI Specialist

Certified Specialist

AI

Salesforce AI Associate

Certified Associate

PD1

Platform Developer I (PD1)

Certified Developer

ADM

Salesforce Certified Administrator

Certified Administrator (SCA)

TAB

Tableau Certified

Analytics Specialist

Technical Expertise

Core Salesforce Platform

Salesforce.com Development Salesforce CPQ Service Cloud Sales Cloud Agentforce

Development & Architecture

Apex Lightning Web Components (LWC) SOQL / SOSL Process Automation REST/SOAP API Integrations

Analytics & AI

Salesforce AI Agents Tableau Analytics CRM Innovation

Professional Journey

Senior Salesforce Developer
Marathon Petroleum Corporation
February 2024 – Present • United States

Architecting enterprise Salesforce solutions, specializing in Service Cloud, Agentforce AI implementation, and complex business process automations[cite: 1].

Salesforce Developer
Popular Bank
May 2023 – January 2024 • United States

Delivered custom Lightning Web Components (LWC), Apex integrations, and Service Cloud automations for enterprise banking workflows[cite: 1].

Salesforce Developer
VPBank
March 2021 – July 2022 • India

Developed custom Apex solutions, optimized SOQL queries, and supported CPQ quote generation logic[cite: 1].

Salesforce Administrator
Carrier
May 2020 – March 2021 • India

Managed platform security, user permissions, out-of-the-box configurations, and report dashboards[cite: 1].

Education

Central Michigan University

Master's Degree, Information Technology

Jawaharlal Nehru Technological University Hyderabad (JNTUH)

Bachelor's Degree, Computer Science